Cancellation Policy

We all have busy lives, so our cancellation/rescheduling protocol is designed to give you maximum flexibility.

  • We ask that all appointments be guaranteed with a major credit card, gift certificate number or coupon code when booking.
  • Clients are responsible for 50% of the total value of service reserved regardless of the reason for cancelling if cancelled with less than 12 hour notice. We simply charge the same low cancellation fee whether it’s a spontaneous weekend away or the flu bug. We appreciate your understanding.